Privacy Policy
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and email address when you create an account or make a purchase
- Payment information when you purchase beats or kits
- Communication preferences and newsletter subscriptions
- Messages you send us through contact forms
2. How We Use Your Information
We use the information we collect to:
- Process your purchases and deliver digital products
- Send you order confirmations and download links
- Respond to your comments, questions, and customer service requests
- Send you newsletters and promotional materials (if you've opted in)
- Improve our website and services
- Detect and prevent fraud or abuse
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Object to processing of your personal information
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@freezy.ca
Last updated: January 2025